Privacy

Your privacy matters.

1. Information We Collect

We collect information you provide directly to us when you fill out our contact form, including your name, email address, and message content. We do not automatically collect tracking data beyond standard server logs.

2. How We Use Your Information

We use the information we collect to respond to your inquiries, provide you with the services you requested, and communicate with you about NOVA-X INNOVATION's products and services. We do not sell, trade, or rent your personal information to third parties.

3. Data Retention

We retain your contact information only for as long as necessary to respond to your inquiry or provide ongoing services. You may request deletion of your data at any time by emailing tumelo@nova-xi.co.za.

4. Third-Party Services

We use Resend (resend.com) to process contact form submissions. This service may retain your email address in accordance with their own privacy policy. We may also use Google Analytics to understand site traffic patterns. These services are governed by their own privacy policies.

5. Cookies

Our website may use cookies to improve your browsing experience. These are used only for analytics purposes. You may disable cookies in your browser settings without affecting your ability to use the site.

6. Your Rights (POPIA)

Under the Protection of Personal Information Act (POPIA), South African residents have the right to access, correct, and request deletion of their personal information. To exercise any of these rights, please contact us at tumelo@nova-xi.co.za.

7. Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: NOVA-X INNOVATION Innovation Hub, Tech Park, Pretoria, South Africa tumelo@nova-xi.co.za +27 68 455 7641